Home > Offices > Office of the President > Campus Safety > Why can't the crime alert reports that come out from the police just go to everyone on campus at the same time instead of coming to those of us who then have to distribute them?

The Question

Why can't the crime alert reports that come out from the police just go to everyone on campus at the same time instead of coming to those of us who then have to distribute them?

The Answer

Great question. The system that is in place here, quite frankly, inherently causes the delay. There are two ways to get messages to you. One is through UM Alerts, which sends texts or email via e2campus. Or we can contact you directly through the campus email network. If we use the UM Alert system to send a text message, everyone who signed up will get that text message. If you signed up for the email component of e2campus, everyone will get it, but we don't know how long it will take for you to get it. Sometimes it can be two or three hours later.

On the other hand on the campus network, as I understand it, there is a contact list that the police department uses and then that group is responsible for sending it out to other people. Part of that may be concerns about clogging up the computer network.

What we have in place today is an email application that has been put together so I or a member of my department can send an email alert to everyone here in one shot. Absolutely I agree that is what's needed: the ability to send one message one time and reach everyone. So right now we have a temporary solution and we're working on a permanent one.

-Chief Williams

About this answer
From November 2011's Q&A Session
Posted in Campus Safety, Communication
Tagged , ,

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